Smart Tourism Destinations: (Mis)Aligning Touristic Destinations and Smart City Initiatives

Several tourism destinations around the world have started to implement smart city projects with aim of improving standard living their citizens, as well sustainability urban and touristic areas, which motivated emergence concept destination. However, extant literature on this subject is still incipient. Thus, article aims investigate, via an exploratory case study, whether implementation a initiative in destination has helped it be transformed into For that, development model presented applied theoretical lens adopted research. The results showed clear misalignment between analyzed, despite opportunities arising from technological infrastructure provided by project, sector under analysis was not able take advantage enabled project. Lastly, one concluded that political discontinuity, missing local government strategy governance, lack engagement disregard for context were main reasons misalignment.